Support When You Need It

Cortex Integrated and Cortex Desktop & Web are only half of the Cortex solution: the real value of Cortex is the extensive customer care our clients receive. Cortex is committed to supporting your business and providing the best service in the industry. In addition to a comprehensive user manual and a quick reference guide, you’ll also enjoy the benefits of support & training for your new solution.

Support:

• Get phone support from Cortex’s staff of experts
• Easily track your documents throughout the purchase-to-payment process
• We’ll assist with vendor signup for all your trading partners
• Real-time reporting for all your transactions
• Application and transaction monitoring
• Issue resolution support

Training:

• Cortex offers personal, one-on-one training with your staff
• Or, schedule training over the phone with a Cortex CSR